Civil Rights

The Americans with Disabilities Act

"No qualified individual with a disability shall, on the basis of a disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity or be subjected to discrimination by any public entity." (28 CFR Part 35-130)

The Americans with Disabilities Act Title II:

Title II of the Americans with Disabilities Act of 1990 prohibits state and local governments from discriminating against qualified individuals with disabilities and is to ensure that pedestrians with disabilities have opportunity to use the transportation system in an accessible and safe manner.

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the Oklahoma Department of Transportation (ODOT) will not and does not discriminate against qualified individuals with disabilities on the basis of disability in ODOT services, programs, activities, or employment practices.

Complaint Process - Complaint Form

The ADA Complaint Procedure is established to meet the requirements of the Americans with Disabilities Act. It may be used by employees and non-employees who wish to file a complaint alleging discrimination on the basis of disability in programs or benefits offered by ODOT.

In the event an individual believes that the Department has failed to comply with ADA by not providing equivalent access to a Department service, program, or activity, that individual or group of individuals may file a complaint with the Department. The process for filing an ADA Title II Complaint will be as follows:

1. A written complaint should be filed within 180 calendar days of the alleged occurrence using the Department’s ADA Complaint form (Form T2-01). Copies of this form may be printed from the Department’s website or a copy may be obtained and submitted by contacting the ADA/504 Coordinator. Employees may also utilize the internal agency grievance procedure within 20 calendar days of the alleged occurrence.

   *The use of these procedures does not prohibit an employee from filing a complaint or appeal with the Human Rights Commission, EEOC and/or the Oklahoma Merit Protection Commission.

2. The complaint will be reviewed within 10 calendars days of receipt to determine whether it contains all the necessary information required for acceptance.

   If the complaint is complete and no additional information is needed, the complainant will be sent a letter of acceptance along with the Complainant Consent/Release form and the Notice About Investigatory Uses of Personal Information form.

   If the complaint is incomplete, the complainant will be contacted in writing, by telephone or by email to obtain the additional information. The complainant will be give 15 calendar days to respond to the request for additional information.

3. Within 90 calendar days of the receipt of the signed Complaint Form, the Department will investigate the complaint. An extension of up to 90 calendar days may be granted by ODOT for final resolution of time for good cause if both parties agree to such in a written form.

4. The Department will then provide a written decision to the complainant, which includes a finding of "Cause" or "No Cause" to believe any discrimination has occurred, as well as any actions discussed with the complainant.

5. If the complainant disagrees with the result of the complaint, a Petition for Appeal may be filed with the Civil Rights Division Administrator.

*In compliance with the Americans with Disabilities Act, the Oklahoma Department of Transportation will provide reasonable accommodations for persons with disabilities, upon request. To request an accommodation, please call the office of the ADA/504 Coordinator or Oklahoma Relay at 1-800-722-0353, no later than 72 hours before any scheduled event.